Garages are like insurance companies; when things go well and there is nothing to report then all is fine, you only really get a sense of what they are like to work with when things go wrong. I’ve had my TD for 12 years and when Guy looked at the brakes we realised that they needed a lot of work (read complete overhaul). A not inexpensive job to overhaul the whole system so it was not part of the plan to drive home and sense that they were never quite releasing after braking. I sent the car back and Guy took his suppliers to task, got his team to do some remedial work and I got the car back. Alas, the problem was still not resolved. Eventually after a huge amount of digging, the problem of sticky calipers, was traced to very complicated issues around valve. The team spent a huge amount of time and finally exposed the root of the problem. Then they fixed it. Car now perfect. When things go wrong, it takes a good business to have the grace to put things right without complaining and never suggesting I would ever get charged an extra penny. They deserve much credit for that approach and I’ll be back (although I am sure not with brake issues!).